What Case Manager Says?

We act as patient’s Advocate, Listener, Counselor, Therapist, Navigator. We are also the multi-disciplinary team’s coordinator of care for the patient/caregiver in the hospital and linkages with community partners. Therefore, Case Management is a job filled with complex administrative works.

We act as patient’s Advocate, Listener, Counselor, Therapist, Navigator. We are also the multi-disciplinary team’s coordinator of care for the patient/caregiver in the hospital and linkages with community partners.

Therefore, Case Management is a job filled with complex administrative works and professional clinical decisions to provide good & cost effective care to our patient sin this modern complex healthcare system.

Yip Chee Kiat, IMH

Case management is regarded as an effective communication tool to ensure patients psychological needs are met to better support patients’ lives in the community.

Soo See Ann, IMH

Case managers are integral to patient care as they encourage patients to strive towards their treatment recovery goals.

Through psycho-education and supportive counselling, they serve as companions and guides in a healthcare system which can seem unfamiliar. The therapeutic rapport between patients and their case manager facilitates growth through empowerment to improve and maintain their mental health.

Danica Lim, IMH

Case Management is a challenging career that aims to strengthen coordination between patient and his care providers.

At times, I may be required to take on seemingly conflicting roles in my patient’s care. The balance of these various roles makes the job truly fulfilling and exciting.

Yang Jinli, IMH

Case management promotes seamless care in ensuring that patient’s needs are promptly coordinated.

It also enhances safe patient transitions from hospital to home. When needs are met, they are likely to be more adherent to their medication and remain healthy and well in the community.

Ng Sin Liang, IMH